Frequently Asked Questions

Can I use a cell phone? 

Cell phones are not permitted. You must use a land line phone. Most phone companies like Century Link or Spectrum charge approximately $20 per month. 

Why do I have to do a PC Check? 

You must ensure that you have a computer that is compatible with the Arise platform. If your computer does not meet the technical requirements, you will not be able to service. 

Why do I have to pay for the certification training? 

You are considered a sub-contractor and not an employee. As a contractor, you are responsible for the training fees and equipment. 

Why am I a sub-contractor and not an employee? 

Arise only subcontracts.  Therefore you will receive a 1099 for tax purposes. As a sub-contractor, you are responsible for all of your work records and paying income and self-employment taxes. 

How do I get reimbursement for the certification fee? 

Elite Job Co. LLC is offering a great reimbursement incentive. You must first register your account and select an opportunity within 8 days. Service your client for 3 months, you will be reimbursed in full on the pay check following your 3rd month of service. 

Can I work for more than one client? 

Yes, but you must make sure you work the required minimum hours for each client you service. 

How many hours can I work each week? 

You set your own schedule. You can work as much as you’d wish depending on the availability of hours . You must work a minimum of 15 hours weekly.

How do I get paid? 

Pay is sent direct deposit.  Pay is disbursed bi-monthly on the 15th and 30 of each month. Pay days are adjusted in regards to holidays and weekends. 

Are fees deducted from my earnings?

Yes, there is a portal usage fee and an administrative fee deducted each pay period .